More than half of American leisure travelers now turn to AI to plan their trips. That number jumped 10 percentage points in a single year. ChatGPT handles 57 percent of those AI-powered planning sessions. Gemini picks up another 42 percent.
Those numbers come from MMGY Global’s 2026 Portrait of American Travelers, released in early July. The trend line points in one direction: AI is becoming a standard part of how people decide where to go, where to stay, and what to do when they get there.
But the tools are not ready for everything. And most travelers are using them in ways that waste time, produce generic results, or lead to mistakes they will not catch until they are standing in the wrong hotel lobby.
AI does some parts of travel planning surprisingly well. Other parts, not at all. The trick is knowing which is which.
The State of AI Travel Planning in 2026
The MMGY survey found that 52 percent of active leisure travelers have used AI for trip planning, up from roughly 42 percent the year before. ChatGPT dominates at 57 percent of AI travel users, followed by Gemini at 42 percent. Smaller players and travel-specific AI tools make up the rest.
European data from Phocuswright’s Europe Consumer Travel Report 2026 paints a more fragmented picture. UK travelers are taking more trips than before. German travelers are taking fewer but spending more per trip. French travelers are leaning harder into rentals, rail travel, and experience bookings. AI adoption varies by market, with no single tool dominating across the continent the way ChatGPT does in the U.S.
Hilton CMO Mark Weinstein summed up the industry’s cautious position in a July 9 interview with Forbes: AI is “not intelligent, it’s just finding patterns.” His concern is that if AI reduces travel decisions to proximity and price, brands lose the emotional connection that makes travelers choose one hotel over another. That matters because the traditional travel planning funnel — dream, search, compare, book — is breaking apart into something less linear, where a traveler might get inspired on TikTok, check reviews on Reddit, ask ChatGPT for an itinerary, and book directly through a hotel app.
What AI Gets Right About Trip Planning
AI is genuinely useful for three parts of travel planning. The first is inspiration and discovery. Tell ChatGPT you want a week-long trip that mixes hiking with good food and a budget of $2,000, and it will return destinations, rough daily schedules, and links to check further. It can scan across dozens of possibilities faster than you can open ten browser tabs.
The second strength is itinerary assembly. Feed an AI tool your flight times, hotel address, and a list of things you want to do, and it can produce a day-by-day schedule with realistic travel times between activities. It catches logistical problems a human planner might miss — like scheduling two attractions on opposite sides of a city back-to-back — and suggests reordering.
The third is comparison and filtering. AI can scan hotel reviews across multiple platforms, summarize the consensus, and flag recurring complaints faster than a human scrolling through pages of TripAdvisor. The same applies to restaurants, tours, and transportation options. It is not perfect, but it saves hours.
Vrbo’s summer 2026 strategy shows where this is heading on the industry side. The Expedia-owned brand is using generative AI to scale its creative marketing globally while keeping messaging local and authentic — an ad for a beach house in the Outer Banks reads differently from one for a cabin in the Smoky Mountains, even though the same AI wrote both drafts. The same technology that helps a brand sound relevant to a traveler in Austin and another in Amsterdam is the technology travelers can use to filter destinations by specific, personal criteria.
There is a speed advantage too. A traveler who knows how to prompt effectively can go from “I want to go somewhere warm in September” to a ranked list of five destinations with estimated flight costs and sample hotel options in under sixty seconds. On a traditional booking site, that same process might involve twenty open tabs, three comparison sites, and half an hour of scrolling. The AI output is not a finished plan, but it compresses the early research phase into something that fits in a coffee break.
The Gaps AI Still Cannot Fill
The biggest limitation: AI chatbots do not have live access to booking systems. Skift tested this extensively in July 2026 and found that even when a travel brand builds a polished AI assistant, it often cannot check real-time availability, confirm pricing, or complete a reservation. The chatbot gives you a recommendation, then sends you to a website to find out whether it actually exists — adding a step instead of removing one.
Hallucination is the second major problem. AI tools trained on broad internet data will confidently recommend restaurants that closed during the pandemic, suggest hotel amenities that were removed three renovations ago, and invent tour operators that never existed. They present these fabrications with the same confidence as verified facts. If you do not cross-check, you will not catch them.
The third gap is personalization that goes deeper than surface level. AI can tell you the top ten attractions in Paris because those appear in every travel guide and blog post it was trained on. It cannot know that you hate crowds, love street art, and have a gluten allergy unless you specify all three — and even then, its recommendations stay within the boundaries of what was popular enough to be written about online. The places that are not already famous tend to stay invisible to AI.
5 AI Tools Worth Your Time This Summer
ChatGPT (Free and Plus tiers). The most widely used AI travel tool, and for good reason. Its strength is broad knowledge and flexible prompting. Ask it to plan a three-day itinerary for Kyoto with a focus on temples that are not overrun with tourists and restaurants that serve vegetarian kaiseki, and it will deliver a structured, useful starting point. The Plus tier with web browsing can pull current information, though you should still verify.
Gemini (Google). Gemini’s advantage is its direct integration with Google Maps, Flights, and Hotels. When it recommends a restaurant, you can check the location, hours, and reviews in one click. Its itineraries tend to be more grounded in logistical reality than ChatGPT’s because it has access to Google’s real-time travel data. The tradeoff is that its recommendations skew toward what is popular and well-reviewed rather than what is interesting.
Perplexity. Built as a research assistant rather than a conversationalist, Perplexity cites its sources. For travel planning, this means every hotel suggestion, restaurant pick, and activity comes with a link to where the information came from. That makes verification faster and hallucinations easier to catch. It is weaker on creative itinerary design but stronger on factual accuracy.
TripIt Pro. Not an AI chatbot in the generative sense, but its predictive algorithms have been doing what travelers now ask ChatGPT to do for years. Forward your confirmation emails and TripIt builds a master itinerary with flight updates, gate changes, and delay alerts. Its AI layer now suggests alternative flights when yours gets cancelled and identifies schedule conflicts before you notice them.
Wonderplan and similar travel-specific AI tools. A wave of startups is building AI trip planners that connect directly to booking APIs. Wonderplan, Layla, and Roam Around each take a slightly different approach, but the shared promise is the same: an AI that can both plan a trip and book it. The category is young, coverage is spotty outside major destinations, and you will still encounter dead ends — but these tools represent where travel AI is heading, not where it is stuck.
The Hybrid Approach: AI Plus Human Judgment
The travelers who get the most out of AI treat it as a research assistant, not a travel agent. Use it for the grunt work: generating a list of possibilities, assembling a rough schedule, flagging logistical conflicts. Then verify the specifics yourself.
Before you commit to any AI-generated recommendation, open the hotel’s actual website and check availability. Search the restaurant on Google Maps and read the ten most recent reviews. Confirm that the museum hours the AI quoted are not from 2023. These checks take five minutes each. The alternative is finding out the hard way when you arrive.
A specific workflow that works: ask AI for five destination options with pros and cons. Pick two. Ask for detailed itineraries for both. Cross-check the hotels and restaurants. Book the flights and accommodations yourself, directly with the provider. Use the AI itinerary as your daily guide, but treat it as a suggestion list — skip anything that does not interest you once you are on the ground.
What the Travel Industry Is Doing About AI
Hilton’s approach, as described by CMO Mark Weinstein, is to lean into trust as a differentiator. The chain is betting that in a world where AI makes every hotel look interchangeable on paper, travelers will pick the brand they trust. Its investments are going into AI tools that serve existing loyalty members rather than generic chatbots that answer anyone’s questions.
Vrbo is taking the opposite angle, using generative AI to make its marketing feel local and personal at scale. An ad for a beach house in the Outer Banks reads differently from one for a cabin in the Smoky Mountains, even though the same AI system wrote both drafts.
Across the industry, the pattern is the same: AI supports human decision-making. It does not replace it. The brands that treat AI as a shortcut to cutting customer service staff are the ones generating the worst headlines. The ones using it to give travelers better information before they talk to a human are the ones seeing the best results.
That same principle applies to your own trip planning. AI will not plan a perfect vacation for you. It will give you a faster, more organized starting point than you could build on your own. What you do from there is still up to you.
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